Supervisor QC & QA

About the role

This role is responsible for leading quality assurance and quality control activities across manufacturing operations, ensuring that raw materials, production processes, and finished products meet established quality standards, while driving continuous improvement and reducing quality-related issues.

Key responsibilities

• Lead and supervise daily QA/QC activities across the production process

• Conduct and monitor inspections of incoming materials, in-process production, and finished goods

• Ensure products comply with company quality standards, specifications, and customer requirements

• Identify, document, and follow up on non-conformities and quality issues

• Conduct root cause analysis and coordinate Corrective and Preventive Actions (CAPA)

• Monitor quality performance and prepare regular quality reports and analysis

• Establish and maintain quality inspection procedures, standards, and checklists

• Work closely with Production, PPIC, Warehouse, and Operations teams to resolve quality issues

• Support the implementation and improvement of Quality Management Systems (QMS)

• Drive continuous improvement initiatives to improve product quality and reduce defects, rework, and customer complaints

About you

• Minimum Diploma in Industrial Engineering, Mechanical Engineering, Quality Management, or a related field

• Minimum 3 years of experience in QA/QC, preferably in a manufacturing environment especially furniture/ home interior etc

• At least 1 year of experience in a supervisory or team-lead role

• Good understanding of quality control processes, inspection methods, and quality standards

• Familiar with Root Cause Analysis, CAPA, 5 Why, Fishbone Analysis, and basic problem-solving tools

• Experience in developing SOP, Work Instruction, Inspection Standard, and Quality Checksheet

• Strong analytical and problem-solving skills