Store Supervisor (Retail Alcohol)

About the Role

At WineStop - SPV Outlet (Retail Alcohol), this role plays a key part in ensuring seamless operations across our outlets while delivering consistent, high-quality customer experience aligned with our retail alcohol brand. You will lead store performance, strengthen team capability, and drive sustainable business growth.

Responsibilities

• Oversee day-to-day operations across multiple outlets, ensuring operational excellence and service consistency.

• Lead, coach, and develop store teams to achieve performance and service standards.

• Drive sales growth through execution of campaigns, in-store initiatives, and customer engagement.

• Ensure product quality, hygiene, and food safety standards are consistently maintained across all stores.

• Monitor and control inventory levels to support smooth operations and minimize waste.

• Analyze sales performance, identify trends, and provide actionable insights to improve store results.

• Support expansion and continuous improvement initiatives across outlets.

• Collaborate with internal teams to align operations with brand standards and business objectives.

• Manage budgeting, reporting, and operational planning processes.

• Proactively identify challenges and implement effective solutions with strong leadership and communication.

Qualifications

• Bachelor’s degree in Business, Management, or a related field.

• 3 - 5 years of experience in multi-outlet Retail alcohol, F&B operations, preferably in a leader role.

• Strong understanding of retail operations, especially in alcohol industry & service-oriented environments.

• Strong leadership, communication, and problem-solving skills.

• Self-motivated, proactive, and able to work both independently and collaboratively.

• Work location at Pluit, North Jakarta & Pondok Indah, South Jakarta.