Senior Beauty Advisor - Givenchy (JAKARTA)

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint-venture between LVMH Fragrances and Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. 

BRAND: GIVENCHY BEAUTY

LOCATION: JAKARTA

POSITION OVERVIEW:

As a Senior Beauty Advisor, you will play a key role in driving business performance, maintaining operational excellence, and guiding the retail team. In addition to delivering an elevated luxury beauty experience and achieving individual sales targets, you will coordinate daily activities, support team development, and act as the primary liaison between the frontline team and management to ensure effective communication and execution of business priorities.

KEY RESPONSIBILITIES:

• Team Leadership & Coordination: Lead by example, guide Beauty Advisors, coordinate daily tasks, and promote accountability, teamwork, and consistent service standards.

• Sales & Business Performance: Achieve individual targets while monitoring team performance and retail KPIs, identifying sales opportunities, and supporting the execution of business strategies.

• Coaching & Development: Share product knowledge, sales techniques, and clienteling best practices to strengthen team capabilities and improve performance.

• Clienteling & Service Excellence: Develop a loyal personal clientele while guiding the team in client engagement, retention, personalised follow-ups, and service recovery.

• Retail Operations: Coordinate daily counter operations, monitor stock management and inventory accuracy, maintain presentation standards, and ensure compliance with operational procedures.

• Management Liaison: Serve as the primary communication link between management and the team, communicate business priorities, consolidate frontline feedback, and follow up on operational issues and action items.

• Brand Execution: Ensure the effective implementation of product launches, promotional activities, visual merchandising updates, and brand initiatives in line with Givenchy's standards.

• Reporting & Problem-Solving: Provide timely updates on sales performance, staffing, stock, and operational matters while proactively identifying challenges and recommending solutions.

KNOWLEDGE & COMPETENCIES

• Strong leadership, communication, and team coordination skills.

• Commercial acumen and understanding of retail KPIs and sales performance.

• Ability to coach, motivate, and support team members.

• Strong organisational, operational, and problem-solving capabilities.

• Effective stakeholder management and ability to communicate between frontline teams and management.

• High accountability, initiative, and professional judgement.

• Passion for luxury beauty and commitment to elevated client experiences.

EDUCATION & EXPERIENCE

• Minimum senior high graduated or higher qualifications.

• Previous experience in beauty, cosmetics, skincare, fragrance, or premium retail is required.

• Experience in a senior sales or team coordination role is highly advantageous.

• Demonstrated ability to achieve sales targets, support team performance, and manage retail operations.

• Proficiency in English would be an advantage.

• Willingness to work shifting hours, including weekends and public holidays.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.