Sales & Marketing Manager

SALES & MARKETING MANAGER

Dolan Restaurant & Park | Kawisari Coffee
Part of Tugu Hotels & Restaurants Group

Location: Bali, Indonesia
Employment Type: Full-Time

ABOUT THE ROLE

We are looking for a strategic, commercially driven, and creative Sales & Marketing Manager to lead sales and marketing initiatives across two distinctive business units:

Dolan Restaurant & Park – A family-friendly destination in Canggu featuring dining, private events, live entertainment, BBQ experiences, and outdoor celebrations.

Kawisari Coffee – A heritage coffee brand with its own plantation and roasting operation, offering coffee products through retail, hospitality, corporate, and wholesale channels.

This role is responsible for developing and executing integrated sales and marketing strategies to drive revenue, strengthen brand awareness, expand market reach, and create new business opportunities across both brands.

The successful candidate will work closely with Operations, Business Development, Marketing, and Management teams to develop campaigns, promotions, events, partnerships, and sales initiatives aligned with the commercial objectives of both businesses.

KEY RESPONSIBILITIESSales Strategy & Revenue Growth

• Develop and execute sales strategies to achieve monthly and annual revenue targets across both businesses.

• Identify key market segments and develop initiatives to increase customer acquisition and revenue.

• Develop and maintain relationships with corporate clients, travel agents, event organizers, schools, villa operators, tourism partners, and key accounts.

• Develop sales packages, promotional offers, and commercial initiatives to drive revenue.

• Monitor sales performance, conversion, and pipeline activities.

• Prepare regular sales reports, forecasts, and performance updates for Management.

• Conduct market and competitor analysis to identify new opportunities.

Marketing & Brand Development

• Develop and execute annual and monthly marketing plans for Dolan Restaurant & Park and Kawisari Coffee.

• Strengthen brand awareness, positioning, and market presence across relevant target markets.

• Plan and coordinate marketing campaigns, seasonal promotions, events, activations, and special projects.

• Work closely with creative and marketing teams to develop content, promotional materials, campaigns, and brand communications.

• Identify opportunities for collaborations with brands, influencers, media, communities, tourism partners, and lifestyle businesses.

• Ensure marketing activities remain aligned with each brand's identity, positioning, and target audience.

• Monitor campaign performance and recommend improvements based on results.

Dolan Restaurant & Park

• Drive sales initiatives for restaurant dining, private events, celebrations, and group bookings.

• Develop opportunities for corporate events, birthdays, weddings, family gatherings, community events, and special occasions.

• Create promotional strategies to increase restaurant traffic, bookings, and event revenue.

• Work closely with Operations to develop attractive packages and experiences.

• Support sponsorships, collaborations, and destination partnerships.

• Identify opportunities to increase repeat business and customer engagement.

Kawisari Coffee

• Develop sales and marketing strategies for retail coffee, merchandise, gift products, and coffee experiences.

• Support the growth of corporate, wholesale, and B2B sales initiatives.

• Develop campaigns for corporate gifting, hampers, seasonal products, and special occasions.

• Support product launches, coffee events, trade shows, and promotional activities.

• Strengthen Kawisari's market positioning as a heritage coffee brand.

• Identify opportunities to expand customer reach and product visibility through relevant channels.

Leadership & Collaboration

• Lead and coordinate the Sales & Marketing team to ensure effective execution of strategies and campaigns.

• Set sales and marketing targets and monitor team performance.

• Work closely with Operations, Business Development, and Management to ensure commercial initiatives are executed effectively.

• Coordinate multiple campaigns, projects, and priorities across both business units.

• Represent both brands professionally at networking events, industry gatherings, and business meetings.

• Provide regular insights and recommendations to Management based on market trends and performance data.

REQUIREMENTS

• Minimum 3–5 years of experience in Sales & Marketing, preferably within Hospitality, F&B, Tourism, Lifestyle, Retail, or related industries.

• Proven track record of achieving sales and revenue targets.

• Strong understanding of sales strategy, marketing campaigns, promotions, brand development, and customer acquisition.

• Experience managing corporate accounts, key accounts, events, partnerships, and sales channels.

• Strong network within Bali's hospitality, tourism, corporate, lifestyle, or F&B industries is highly preferred.

• Understanding of digital marketing, social media, content, and promotional campaigns.

• Excellent communication, negotiation, presentation, and relationship-building skills.

• Strong leadership and team management capabilities.

• Commercially minded with the ability to connect marketing initiatives with measurable business results.

• Creative, proactive, organized, and results-oriented.

• Able to work independently and manage multiple projects across two business units.

• Fluent in English and Bahasa Indonesia.

WHAT SUCCESS LOOKS LIKE

• Consistent achievement of sales and revenue targets across both businesses.

• Increased restaurant revenue, customer traffic, and event bookings for Dolan Restaurant & Park.

• Increased retail, corporate, wholesale, and B2B sales for Kawisari Coffee.

• Stronger brand awareness and market positioning across relevant target markets.

• Successful execution of marketing campaigns, promotions, events, and brand activations.

• Growth in corporate accounts, partnerships, and repeat business.

• Strong and measurable sales pipeline across both brands.

• Improved conversion of sales and marketing activities into measurable revenue.

• Effective coordination and performance of the Sales & Marketing team.