Sales Development Professional (Local Sales Officer)

About the role

This is a sales position in the shipping and forwarding industry focused on promoting USER services and non-maritime products including e-commerce solutions, value-added services (VAS), intermodal logistics, and CEVA Logistics offerings. You will identify market opportunities and drive the growth of export, import, and cross-trade business in alignment with company strategies and targets.

Key responsibilities

• Meet targets in SVPC (9 Sales Visits and 6 Phone Calls per week) and qualitative targets monitored in Analytics dashboard

• Promote USER services and non-maritime products including e-commerce solutions, value-added services (VAS), intermodal logistics, and CEVA Logistics offerings

• Identify market opportunities and drive the growth of export, import, and cross-trade business in alignment with company strategies and targets

• Update commercial data and customer feedback in NOVA (e.g., Opportunities, Leads, Contacts)

• Handle daily communication with customers and principals through email, phone calls, and other channels

• Prepare and submit visit reports and cargo leads to the immediate supervisor

• Ensure rate closures and sales quotations are processed accurately and timely in the system

• Build and maintain a professional image and cultivate strong business relationships with clients

• Retain and develop existing customers while actively prospecting and acquiring new clients (hunting accounts)

• Collaborate with the Sales Manager and direct supervisor to develop and execute strategic sales approaches

About you

• Minimum 3 years working experience in shipping/forwarding industry

• Bachelor's Degree / University graduated in Marketing, or equivalent, qualified sales achievement

• English fluency

• Excellent presentation

• Customer Network coverage in any industry

• Knowledge shipping / forwarding industry

• Good interpersonal communication

• Assertive and tactful

• Highly motivated, result oriented individual