Sales Account Executive

About the role

This role involves managing in-bound sales administration tasks including quotation, purchase order, sales invoice, and delivery documentation. You will coordinate closely with the sales, warehouse, and logistics teams to ensure timely shipment and accurate order fulfillment, while communicating with suppliers, freight forwarders, and customers to arrange transportation, customs clearance, and delivery schedules.

Key responsibilities

• Handle in-bound sales administration tasks including quotation, purchase order, sales invoice, and delivery documentation

• Coordinate closely with the sales, warehouse, and logistics teams to ensure timely shipment and accurate order fulfillment

• Communicate with suppliers, freight forwarders, and customers to arrange transportation, customs clearance, and delivery schedules

• Maintain accurate records of inventory, shipment status, and customer database

• Prepare supporting documents for domestic and export shipments, including packing lists, invoices, BL, COO, and marine equipment certificates

• Monitor and follow up with customers on delivery, payment, and documentation requirements

• Assist in tender document preparation and ensure compliance with customer or government procurement requirements

• Support sales team with administrative tasks, reporting, and sales forecast tracking

• Ensure compliance with company SOPs and marine industry standards for documentation and product handling

• Contribute to continuous improvement of sales and logistics workflow efficiency

About you

• Minimum D3 or S1 in Business Administration, Supply Chain Management, International Trade, or related field

• Minimum 2–4 years of experience in sales administration or logistics coordination, preferably in the marine or industrial equipment sector

• Strong understanding of import/export procedures, shipping documentation, and Incoterms

• Proficient in Microsoft Office (Excel, Word, Outlook) and ERP or inventory systems

• Excellent attention to detail, accuracy, and organizational skills

• Strong communication skills in English and Bahasa Indonesia, both written and verbal

• Able to multitask and work effectively under pressure to meet deadlines