Sales

About Rukita

Rukita is a property technology (proptech) company that provides long-stay rental housing solutions with end-to-end and hassle-free services in Indonesia. The company builds a holistic ecosystem of housing solutions for both tenants & landlords. It provides quality, accessible housing for the young generation while assisting landlords in transforming their assets into high-yield rental properties.

Responsibilities

1. Visit & Walk-In Handling

• Handle scheduled visits and walk-in customers.

• Greet customers and provide property tours.

• Explain features, pricing, and terms clearly.

• Understand needs and recommend suitable options.

• Ensure accurate information and follow up when needed.

2. Sales & Customer Engagement

• Communicate promotions and sales programs.

• Apply basic sales techniques during interactions.

• Use soft selling (education, trust-building) and hard selling (urgency, closing) appropriately.

• Identify buying signals and handle basic objections.

• Support conversion while maintaining customer focus.

3. Property Team Education

• Align property teams on promotions and sales updates.

• Ensure consistent customer-facing information.

4. Sales Coordination

• Coordinate visits, walk-ins, and follow-ups with Sales & Ops.

• Share customer feedback and insights.

• Report visit outcomes and hand over leads for closing.

Requirements

• Have a basic understanding of the sales journey, from approaching customers to closing deals.

• Great communication and active listening skills.

• Comfortable presenting ideas, explaining products, and confidently persuading customers.

• Able to spot buying signals and handle common customer questions or objections.

• Target-oriented, commercially aware, and motivated to get results.

• Friendly, energetic, and professional in your approach.

• Able to adapt your communication style to different types of customers.

• Know when to listen, when to educate, and when to confidently close the conversation.

• Customer-focused while keeping business and sales goals in mind.

• Comfortable working across Jabodetabek and outside Jakarta area, and traveling between properties.

• Flexible to work on weekends and public holidays when required.