Retail Operations Division Head

PT Inti Citra Agung (Optik Melawai)

PT Inti Citra Agung (Optik Melawai), a leading optical retail company in Indonesia, is looking for an experienced Retail Operations Division Head to lead our nationwide offline store operations. This role is responsible for overall store operations, sales performance, and service quality across all Optik Melawai stores.

Key Responsibilities

• Oversee and manage all offline retail store operations nationwide.

• Drive sales performance, revenue, and store-level KPIs.

• Ensure high standards of service quality and store operations.

• Develop and improve the performance of store operational and sales teams.

Qualifications

• Bachelor’s degree (S1) or equivalent.

• Strong leadership and team management skills.

• Sales-driven with solid understanding of store operations and service excellence.

• Able to work both strategically and hands-on.