Restaurant Manager

Penempatan YUI Sapporo Soup Curry (Pre-Opening Team)
Jl. Bahureksa No. 1 Bandung

Qualifications

• Minimum 2-3 years of experience in a managerial or supervisory role in F&B service (Japanese restaurant experience is a plus)

• Diploma/Bachelor's degree in Hospitality Management or equivalent

• Able to speak and write in English

• Takes ownership of service quality, guest satisfaction, cost control, and daily operational results

Technical Criteria

• Familiar with POS systems and the basics of operational reporting (sales, cost, and guest feedback)

• Passionate about hospitality, detail-oriented, and committed to guest satisfaction

• Understands and applies the YUI brand standards: simple and honest communication, gentle heat, plenty of character, and the role-specific uniform

• Strong leadership and communication skills, with the ability to give clear, firm, and respectful direction

• Leads by example in discipline: punctuality, grooming, hygiene, and consistent application of SOPs, and holds the team to the same standard

• Handles misconduct and under performance fairly and promptly through coaching, warnings, and follow-up

• Good understanding of service standards, table manners, and F&B trends, while keeping YUI's character: warm, welcoming, and honest

• Able to manage and motivate a diverse team, including Captains, Servers, Bar, and Front Desk

• Communicates clearly and calmly with guests, the kitchen team, and management, and leads briefings, handovers, and feedback sessions

• Strong problem-solving, organizational, and multitasking skills

• Ready to work in a fast-paced environment with flexible hours (including weekends and holidays)