Regional Account Receivable Assitant Officer

Job Title: Accounts Receivable (Regional – Indonesia)

Location: Indonesia (Remote / Multi-Property Support)
Company: Mad Monkey Hostels

Job Overview

Mad Monkey is looking for a proactive and detail-oriented Accounts Receivable (AR) professional to oversee and manage receivables across multiple properties in Indonesia. This role plays a key part in ensuring timely collections, accurate revenue recording, and strong financial control across the region.

Key Responsibilities

Accounts Receivable Management

• Manage and monitor accounts receivable across all Mad Monkey properties in Indonesia

• Ensure timely invoicing and accurate billing for all revenue streams (rooms, tours, F&B, partnerships)

• Track outstanding balances and follow up on overdue accounts

Collections & Credit Control

• Proactively follow up on outstanding invoices and ensure timely collections

• Maintain strong relationships with partners, agents, and corporate clients

• Assess credit risks and recommend credit limits where applicable

Reconciliation & Reporting

• Reconcile AR balances with property-level reports and accounting systems

• Investigate and resolve discrepancies in billing or payments

• Prepare weekly and monthly AR aging reports and collection summaries

Revenue Coordination

• Work closely with property teams to ensure accurate revenue recording

• Coordinate with reservations, front office, and operations teams on billing issues

• Support revenue recognition and ensure proper documentation

Systems & Process Improvement

• Maintain accurate records in accounting systems (e.g., Xero, QuickBooks, or similar)

• Identify and implement improvements in AR processes and controls

• Standardize AR procedures across all Indonesia properties

Compliance & Audit Support

• Ensure compliance with company policies and local regulations

• Assist in audits by providing AR documentation and reports

Requirements

• Bachelor’s degree in Accounting, Finance, or related field

• Minimum 2–4 years of experience in Accounts Receivable or similar role

• Strong understanding of AR processes, collections, and reconciliations

• Experience with accounting software (Xero, QuickBooks, or similar)

• Proficiency in Microsoft Excel / Google Sheets

• Strong attention to detail and analytical skills

• Good communication skills in English (written and spoken)

• Ability to manage multiple properties and deadlines

Preferred Qualifications

• Experience in hospitality, hostels, or multi-location businesses

• Familiarity with OTA platforms (Booking.com, Hostelworld, etc.)

• Knowledge of Indonesian tax and invoicing requirements

• Experience working in a regional or multi-entity environment

Key Competencies

• Strong follow-up and negotiation skills

• High level of accuracy and organization

• Problem-solving mindset

• Ability to work independently and collaboratively across teams

What We Offer

• Competitive salary based on experience

• Flexible working environment (regional role)

• Opportunity to work with an international hospitality brand

• Career development and growth opportunities