Receptionist

About us

We area one of leading footwear manufacturing company based in Majalengka, West Java. We specialise in producing high-quality footwear for both domestic and international markets. Our commitment to excellence, innovation, and customer service has established us as a trusted name in the footwear industry. We pride ourselves on maintaining a professional and collaborative workplace where every team member plays a vital role in our success.

About the role

We are seeking a professional and welcoming Receptionist to join our team on a contract basis. This is a full-time position based at our facility in Majalengka, West Java. As Receptionist, you will be the first point of contact for visitors, clients, and colleagues, playing a crucial role in creating a positive impression of PT Shoetown Footwear Industrial Indonesia. You will manage the reception area with professionalism, efficiency, and warmth, ensuring that all visitors and incoming communications are handled with the highest standard of care.

What you'll be doing

• Greeting and welcoming visitors, clients, and delivery personnel in a professional and courteous manner

• Answering and directing incoming telephone calls, emails, and enquiries to the appropriate departments or personnel

• Maintaining the reception desk and ensuring the area is clean, organised, and properly stocked

• Managing visitor sign-in procedures and issuing visitor badges where necessary

• Scheduling appointments and managing the reception calendar

• Processing incoming and outgoing mail and packages

• Providing general information about the company and its services to callers and visitors

• Recording and relaying messages accurately to relevant staff members

• Supporting administrative tasks as required, such as data entry and filing

• Handling confidential information with discretion and professionalism

What we're looking for

• Proven experience working as a receptionist or in a similar front-of-house customer-facing role

• Excellent communication skills, both verbal and written, with the ability to interact professionally with people at all levels

• Strong organisational and time management abilities

• Proficiency in computer systems and office software (Microsoft Office, email systems, telephone systems)

• Fluency in Indonesian and English; additional languages are advantageous

• A professional appearance and demeanour

• Ability to remain calm and composed when handling multiple tasks or challenging situations

• Strong attention to detail and accuracy

• Reliability and punctuality

• A positive attitude and willingness to support the wider team