Quality Assurance Engineer

About the role

This is a Quality Engineer position in a manufacturing environment responsible for developing, implementing, and maintaining quality control plans, inspection standards, and quality procedures. The role involves monitoring and improving product and process quality for Injection Molding, Assembly, and PCBA operations, leading investigations on customer complaints and defects, and driving continuous improvement initiatives across the organization.

Key responsibilities

• Develop, implement, and maintain quality control plans, inspection standards, and quality procedures

• Monitor and improve product and process quality for Injection Molding, Assembly, and PCBA operations

• Lead investigations on customer complaints, internal defects, and supplier quality issues using 8D, 5 Why, and Root Cause Analysis

• Manage NCR, CAPA, and corrective action activities to prevent quality recurrence

• Conduct First Article Inspections (FAI) to ensure compliance with specifications

• Analyze quality data, identify trends, and drive continuous improvement initiatives

• Coordinate with Production, Engineering, and Suppliers to resolve quality-related issues

• Lead and develop the QC team to achieve quality targets and ensure compliance with inspection standards and procedures

• Lead quality improvement projects to reduce defects, scrap, customer complaints, and overall quality costs

• Prepare and submit quality reports, 8D reports, and customer-required documentation in a timely manner

Qualifications

• Bachelor's Degree in Engineering or related field

• Minimum 3 years of experience as a Quality Engineer in a manufacturing environment

• Knowledge of quality tools such as CAPA, NCR, 8D, FMEA, SPC, GRR, Root Cause Analysis

• Familiar with ISO9001 and ISO14001

• Knowledge of Plastic Injection Molding processes and common molding defects

• Knowledge of PCBA/SMT processes and IPC standards

• Experience in customer complaint handling and corrective action implementation

• Ability to read and interpret engineering drawings and specifications

• Strong analytical, problem-solving, and communication skills

• Good command of English, both written and spoken

• Preferred Qualifications : certified as Internal Auditor