Product Intern

Job Requirements

• Final-year student or fresh graduate in Business, Management, Computer Science, Information Systems, or a related field.

• No formal work experience required. Relevant internship, organizational, or project experience is a plus.

• Genuine interest in how businesses work and how client or user problems get turned into structured solutions.

• Some exposure to product documentation (user stories, use cases, acceptance criteria) is helpful but not required — willingness to learn fast matters more.

• Comfortable working with spreadsheets and basic data exploration.

• Basic understanding of common AI concepts and use cases.

• Good written and spoken communication in both Indonesian and English.

• High ownership, structured thinking, and comfortable asking questions when things are unclear.

• Able to work hybrid in Jakarta and visit clients occasionally (expenses reimbursed).

Job Descriptions

As a Product Intern, you'll work closely with our Product Consultants on real client engagements and internal product work. The scope is smaller and the supervision is closer than a full-time Consultant role, but the work itself is real — not shadowing, not busywork. You'll be involved in actual problem-solving, documentation, and delivery, with a mentor checking your work and helping you get better at it.

Responsibilities

• Help gather client pain points through interviews or observation, and put together a simple issue tree for a clearly scoped problem, with guidance.

• Support analysis of client business data for one specific context.

• Help map current-state processes for one function and spot obvious bottlenecks.

• Draft a simple solution flow or use case based on client requirements, under close supervision.

• Draft a PRD for a small, well-scoped feature (basic user story and acceptance criteria) for review by a Consultant or PM.

• Support the engineering team with basic effort estimation on small tasks.

• Help execute one AI use case using an already-defined toolset, under supervision.

• Take part in one workstream under the 4D framework (Decide, Data, Design, Digital) — manage your own tasks and report progress regularly.

• Help prepare materials for change communication based on direction from the team.

• Contribute 1–2 simple insights per workstream, with guidance, and learn to flag when data isn't sufficient.

Decision Authority

• Execute tasks within an assigned scope; larger decisions need supervisor sign-off.

• Escalate blockers or unclear scope to your supervisor promptly.

• Responsible for task-level output quality and how quickly you improve — not for strategic outcomes.

Success Metrics

• Quality of deliverables within assigned scope (draft issue tree, simple process map, draft PRD).

• Speed of learning and responsiveness to feedback.

• Ability to follow consulting/product workflows with guidance.

• Contribution to team output (AI use case or consulting deliverable) as a supporting member.