Performance Reporting Lead

·       Lead the preparation, consolidation, and delivery of periodic performance reports for the CTO Office, including operational, network, project, and service performance indicators.

·       Develop, monitor, and maintain KPI dashboards and reporting tools to provide accurate, timely, and actionable insights for management decision-making.

·       Ensure data accuracy, consistency, and completeness by validating performance data from related systems, teams, and reporting sources.

·       Analyze performance trends, identify gaps or risks, and provide recommendations for improvement, corrective actions, and follow-up initiatives.

·       Coordinate with cross-functional teams within CTO Office and related departments to collect input, align reporting definitions, and track progress against agreed targets.

·       Prepare executive summaries, presentation materials, and performance review packs for weekly, monthly, and ad-hoc management meetings.

·       Support reporting governance by standardizing templates, metric definitions, reporting timelines, and escalation mechanisms.

·       Drive continuous improvement and automation of manual reporting processes to improve efficiency, reduce errors, and enhance reporting quality.