Operations Supervisor

We’re looking for a results-driven leader to pilot our Dumai operations and support the branch’s development. You’ll plan and deliver local advertising initiatives, collaborate across departments, and build strong relationships with stakeholders throughout the city.

What You’ll Do

• Build strong relationships with local stakeholders, including promoters, vendors, drivers, government representatives, business partners, to coordinate promotional activities, support smooth daily operations, resolve issues, identify business opportunities, and strengthen the company’s presence in Dumai.

• Plan and deliver monthly advertising campaigns tailored to the local market. Coordinate with relevant internal teams to ensure campaigns are approved, properly budgeted, implemented on time, and evaluated for effectiveness.

• Oversee office operations and lead the local team. Set clear goals, responsibilities, and performance expectations; provide guidance and support; address operational challenges; and help team members perform effectively.

• Track business and team performance by reviewing key metrics, including KPIs and revenue. Identify trends and areas for improvement, take appropriate action, and work with the team to achieve agreed targets.

• Share regular updates and reports on campaign results, operational matters, challenges, and progress toward targets with relevant stakeholders.

What You’ll Bring

• Management/Supervisory experience at least 2 years.

• Strong leadership, teamwork, and problem-solving skills.

• Experience with budget management and performance reporting.

• Ability to plan advertising campaigns and business development initiatives.

• Good English communication skills.

What We Offer

• Work schedule: 5 days per week, 9:00 AM-6:00 PM.

• Competitive salary with performance-based increases.

• Online training course tailored specifically to your role.

• Supportive environment for your professional development.

• Opportunities to participate in workshops, team-building activities, and external training sessions to foster continuous learning and team cohesion.