Omnichannel Sales Lead

Fashion Forth | Luxury Multi-Brand Retail

About the role

Lead and drive sales growth across all channels, including website, mobile app, e-commerce marketplaces (Shopee & Tokopedia), social media (Instagram & WhatsApp), and B2B.

Key responsibilities

• Develop and execute sales strategies to achieve revenue targets and maximize profitability

• Identify new sales opportunities, partnerships, and B2B accounts to expand revenue streams

• Manage, coach, and motivate the sales team to consistently achieve sales targets

• Monitor and analyze sales performance, conversion rates, and customer behavior to identify growth opportunities

• Collaborate with Marketing, CRM, and Retail teams to optimize promotions, customer acquisition, retention, and overall sales performance

• Oversee sales operations, ensuring excellent customer experience and consistent execution across all channels

About you

• Minimum 4–5 years of experience in sales, including at least 2 years in a Sales Lead, Sales Manager, Head of Sales, or similar leadership role

• Proven track record of driving measurable sales growth and consistently achieving or exceeding revenue targets

• Strong understanding of omnichannel sales, e-commerce, social commerce, and B2B sales

• Experienced in managing sales teams, setting KPIs, and developing performance-driven sales strategies

• Highly analytical, data-driven, and proficient in sales metrics, including revenue growth, conversion rates, AOV, and customer retention

• Strong commercial acumen, negotiation, leadership, and problem-solving skills

• Experience in fashion, luxury retail, lifestyle, or premium consumer brands is highly preferred

• Results-oriented, proactive, and comfortable working in a fast-paced, growing business