Key Account Manager (Japanese Speaking)

About the role

Manage and develop strategic relationships with key Japanese customer accounts to ensure long-term business growth and customer satisfaction. Serve as the primary contact point for customers and coordinate closely with internal departments including R&D, Application, Customer Service, Supply Chain, Quality Assurance, and Production.

Key responsibilities

• Develop and implement account development plans, sales strategies, and business growth initiatives to achieve sales targets and profitability objectives

• Lead commercial negotiations including pricing, contracts, annual agreements, and other business terms

• Prepare sales forecasts, business reports, customer development plans, and market intelligence updates for management review

• Represent the company at customer meetings, exhibitions, and industry-related events

• Willing to travel for customer visits and business activities

About you

• Bachelor's Degree in Business Administration, Marketing, Food Technology, Chemistry, or related disciplines

• Fluent in spoken and written Japanese (JLPT N4/N3 is acceptable)

• Minimum 5 years of experience in Key Account Management, Sales, or Business Development

• Experience in Flavor & Fragrance, Food Ingredients, Food Manufacturing, or related B2B industries

• Experience handling Japanese customers or working in a Japanese corporate environment

• Strong communication, negotiation, and relationship-building skills

• Proactive, customer-oriented, and results-driven

About us

We are a global Flavor & Fragrance company providing innovative solutions for food, beverage, and consumer product industries. Our focus on innovation, quality, and customer partnership drives our success across local and international markets.