Key Account Manager

About the role

Build and maintain strategic relationships with key stakeholders in Government, Insurance/Payer to support product access and adoption. Manage and develop institutional accounts, including BPJS, insurance companies, government healthcare institutions, and strategic hospitals. Collaborate with Sales, Medical, and Product Management teams to support product listing, formulary inclusion, and standardization processes within institutional accounts.

Key responsibilities

• Build and maintain strategic relationships with key stakeholders in Government, Insurance/Payer to support product access and adoption.​

• Manage and develop institutional accounts, including BPJS, insurance companies, government healthcare institutions, and strategic hospitals.​

• Collaborate with Sales, Medical, and Product Management teams to support product listing, formulary inclusion, and standardization processes within institutional accounts.​

• Monitor healthcare policies, market trends, competitor activities, and customer needs to identify business opportunities and develop effective account strategies.​

• Develop and execute account plans and business strategies to achieve company objectives in the government and institutional sectors.​

• Coordinate with internal teams and external partners to support commercial agreements, pricing strategies, and implementation of institutional programs.​

• Provide regular updates and insights regarding account development, market access opportunities, and business performance to management.​

About you

• Bachelor's degree in any major, preferably in Pharmacy, Healthcare, LifeSciences, Business, or related fields

• Minimum 5 years of experience in pharmaceutical industry, preferably handling Government accounts, Insurance/Payer accounts (e.g., InHealth, BPJS)

• Proven experience in product listing, formulary inclusion, hospital standardization, or institutional account management

• Strong skills in stakeholder management, negotiation, communication, and presentation

• Good understanding of pharmaceutical market access, healthcare ecosystem, and institutional business processes

• Proficient in Microsoft Office and able to communicate in English

• Willing to be stationed in East Jakarta