Key Account Administrator

About the role

This role is responsible for managing key account sales administration, customer data, sales documentation, and inventory coordination. It supports the Senior Key Account Manager in ensuring accurate order processing, reporting, and smooth coordination across departments.

Key responsibilities

• Process sales administration from PO and quotation verification to Sales Order (SO) input

• Prepare and maintain customer, sales, inventory, and contract data

• Monitor customer stock, consignment usage, and replenishment needs

• Prepare daily, weekly, monthly, and annual sales reports and performance data

• Monitor customer credit limits and coordinate related requirements

• Support customer visits, business reviews, and engagement activities

• Record and follow up customer complaints until resolution

• Coordinate with Finance, Supply Chain, Commercial, Technical, Legal, and other relevant departments

• Ensure compliance with company procedures and ISO management systems

About you

• Minimum D3/S1 in any major, preferably with at least 1 year of experience in sales administration or a related field

• Proficient in Microsoft Office, especially Excel

• Good communication, analytical, organizational, and multitasking skills

• Able to work under pressure and meet tight deadlines

• Detail-oriented, disciplined, and trustworthy

• Good coordination and collaboration skills across departments