IT Support Officer

JOB DESCRIPTION:

• Providing IT assistance to staff in HO and Stores

• Resolving logged errors in a timely manner.

• Monitoring and troubleshooting for hardware and software

• Updating computer software. as well as upgrading hardware and systems.

• Maintaining databases and ensuring system security.

REQUIREMENTS:

• Graduated in computer science, information technology, or similar.

• Having ability to provide technical support and resolve queries.

• In-depth knowledge of computer hardware, software, and networks.

• Good knowledge of database maintenance and system security.

• Good interpersonal and communication skills.