IT Manager

About the role

Lead and manage the company's IT function, including IT operations, infrastructure, systems, applications, and technical support. Develop and implement IT strategies, policies, procedures, and technology roadmaps aligned with business objectives. Ensure the availability, reliability, scalability, and security of IT infrastructure, systems, and applications, while supporting the company's information security and ISO/IEC 27001:2022 initiatives.

Key responsibilities

• Oversee system administration, network infrastructure, cloud services, database management, and IT assets

• Monitor system performance, troubleshoot technical issues, and ensure timely resolution of incidents and service disruptions

• Manage IT security initiatives, including access control, data protection, vulnerability management, backup, disaster recovery, and cybersecurity awareness

• Establish and maintain IT governance, documentation, SOPs, and internal controls in accordance with applicable company policies and regulatory requirements, including relevant ISO/IEC 27001:2022 requirements

• Coordinate with internal departments to identify technology needs and develop effective IT solutions to support business operations

• Manage relationships with external IT vendors, technology partners, and service providers, including evaluation, procurement, and performance monitoring

• Lead IT projects from planning and implementation through to deployment, maintenance, and evaluation

• Manage IT budget, infrastructure investments, software licenses, and technology-related expenses

• Conduct regular risk assessments and recommend improvements to strengthen IT systems, security, and business continuity

• Support the implementation and continuous improvement of information security controls in alignment with ISO/IEC 27001:2022

• Lead, develop, and evaluate the IT team to ensure effective performance and continuous improvement

About you

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field

• Minimum 5–8 years of experience in IT, with at least 3–5 years in a supervisory or managerial role

• Experience managing IT infrastructure, systems, network, cloud services, and IT operations

• Strong understanding of IT security, cybersecurity, data protection, backup & disaster recovery, and IT risk management

• Familiarity with ISO/IEC 27001:2022 and information security management practices is preferred

• Experience in managing IT projects, vendors, budgets, and technology implementations

• Familiarity with IT governance, SOP development, and compliance requirements

• Strong analytical, problem-solving, leadership, communication, and stakeholder management skills

• Able to work independently and take ownership of IT operations and technology initiatives

• Willing to work in a fast-paced and growing business environment