IT ERP Specialist (Odoo)

Responsibilities:

• Handle and resolve troubleshooting request from ERP users.

• Provide basic training and orientation to new user or those experiencing difficulties.

• Create and maintain user documentation and system guides.

• Monitor ERP system performance and report any detected issues promptly

• Perform data input, updates and validation within the system as required by operational needs.

• Assist in data backup and restoration processes (if necessary)

• Analyze errors or bugs reported by users and relay them to the relevant parties (developers/vendors)

• Prepare reports detailings incidents, system issues, and their corresponding solutions.

• Analyze errors or bugs reported by users and relay them to the relevant parties (developers/vendors)

• Prepare reports detailings incidents, system issues, and their corresponding solutions.

• Ensure the consistency and integrity of master data across all ERP modules.

• Perform updates, export, and import of master data as needed.

• Compile regular reports on system issues, system usage, and improvement suggestion.

• Extract and submit analytical data reports to stakeholders who require them.

• Create and update both technical and procedural documentation for the ERP system.

Requirements:

• Education minimum Bachelor Degree (S1) in Information Technology/Information System/Accounting/or Equivalent.

• Experience minimum 2 years in ERP Support or simillar role.

• ERP knowledge strong understanding of ERP System Concept and Business process (Finance/Purchasing/Inventory/Logistic).

• Required system experience must have experience working with the Odoo ERP System.

• Prefered experience in manufacturing environment is a plus.

• SQL provience working knowledge of SQL for database querying, reporting, and data validation.