Indoor Sales Executive

Responsibilities

•  Achieve sales targets in terms of Number of Active Customers and Order Value by organizing, planning, and managing tele sales activities for cable products in the designated area.

• Expand contacts through phone calls, meetings, and other sales activities, and ensure customer data is accurately recorded in the C4C system.

• Ensure C4C (Customer for Customer) system is actively used for day-to-day activities, including logging calls, tracking opportunities, and managing customer information.

• Follow proper telephone etiquette to maintain good rapport with customers and gather valuable feedback on product effectiveness, service quality, and market trends.

• Negotiate and close sales, ensuring all required documentation and quotations are completed before processing purchase orders with the customer service team.

• Implement the Sales Effectiveness Program (SEP) in daily sales activities to ensure consistent performance and achievement of sales targets in the designated area.

• Coordinate with the customer service team on orders, returns, shipments, and products to ensure smooth order fulfillment and customer satisfaction.

• Provide commercial and technical support to customers when needed, ensuring they receive comprehensive solutions.

• Coordinate with the credit control department to manage outstanding accounts receivable (AR) for customers within the designated area, ensuring timely payment collection.

• Collaborate with outdoor sales to prepare sales plans, secure orders, and meet monthly/annual sales targets for the company’s products, solutions, and services.

• Ensure compliance with company Safety, Health, Environment, and Quality standards.

• Foster a positive work environment by maintaining a fair, democratic, and good working atmosphere within the team

Qualifications

• Minimum bachelor’s degree of any related field

• Experience with SAP is a plus.

• Having a minimum of 2 years’ experience in roles like tele sales & tele marketing, sales administration

• Sales driven person which has experience to work in high pressure in order to achieve number of targets

• Having experience of working in industry such as Pulp & Paper, Food & Beverage, Data Center, Mining, Manufacturing, Construction

• Having an experience to do Sales Costing in excel file

• Able to work independently, take responsibility for tasks, and be a team player

• Good command of both English and Bahasa (local language).

• Proficient in MS Office (Word, Excel, PowerPoint).

• Strong communication skills for interacting with customers and colleagues.