Import Clearance Supervisor

About the role

This position is responsible for leading the import and export customs clearance process, ensuring document completeness and licensing, and optimizing clearance time to minimize additional costs.

Key responsibilities

• Lead the team in handling import customs documents, including PIB, and ensure the clearance process runs on time

• Manage cross-agency licensing such as INSW, INTRADE, BPOM, Quarantine, and related ministries

• Handle customs obstacles, including Notul, physical inspection Red Lane, and CEISA 4.0 system issues

• Ensure accuracy of HS Code, goods classification, and compliance with customs regulations

• Oversee the clearance process to minimize demurrage, storage, and unexpected costs

• Coordinate with Customs, clients, internal teams, and overseas agents to ensure smooth shipping process

About you

• Minimum D3/S1 education, preferably in Logistics, Sea Transportation, or Commercial Administration

• Minimum 3–5 years of experience in International Freight Forwarding/PPJK, with minimum 1–2 years as Team Leader or Senior Customs Clearance Staff

• Must have an active Customs Expert Certificate (PPJK)

• Proficient in CEISA 4.0, PIB/PEB, HS Code (BTKI), and latest customs regulations

• Understanding of import licensing process and experience handling Tanjung Priok Customs and Soekarno-Hatta Airport

• Leadership, negotiation, and problem-solving abilities with capacity to work under tight deadlines

• Active communication skills in English for coordination with overseas agents

Benefits

• Base salary

• Yearly contract status

• Health insurance (BPJS Kesehatan) and employment insurance (BPJS Ketenagakerjaan)