HR Industrial Relation Assistant manager

About the role

We are seeking an HR Industrial Relations Assistant Manager to join our Human Resources team. This is a full-time position based in Batam, Riau Islands. In this role, you will play a crucial part in managing and maintaining positive industrial relations across our organisation, whilst supporting the development and implementation of HR policies and procedures. You will work closely with management and employees to foster a collaborative workplace environment and ensure compliance with Indonesian labour laws and regulations. This position offers the opportunity to make a meaningful impact on our company culture and employee relations strategy.

Key responsibilities

• Support the development and implementation of industrial relations policies, procedures and guidelines in line with Indonesian labour legislation

• Assist in managing employee grievances, disciplinary matters and workplace conflicts, ensuring fair and consistent resolution

• Liaise with relevant government authorities and labour unions on behalf of the company

• Participate in collective bargaining negotiations and labour discussions

• Maintain accurate records of employee relations matters, including documentation of grievances and resolutions

• Conduct regular communication with employees to promote understanding of company policies and employee rights

• Support the management of employee performance and conduct matters

• Assist in organising training programmes related to industrial relations and workplace compliance

• Monitor workplace and operational compliance with Indonesian labour laws and company policies

• Support the HR Manager in conducting workplace investigations as required

• Contribute to the development of strategies to improve employee engagement and workplace relations

What we're looking for

• Bachelor's degree in Human Resources Management, Industrial Relations, Law or related field

• Minimum 3-5 years of experience in industrial relations, employee relations or HR roles within Indonesia

• Strong knowledge of Indonesian labour laws, regulations and employment standards

• Experience in managing employee grievances and disciplinary procedures

• Excellent communication and interpersonal skills, with the ability to engage effectively with employees at all levels

• Strong negotiation skills and ability to mediate workplace conflicts

• Proficiency in Indonesian and English language (both written and verbal)

• Demonstrated ability to manage multiple priorities and meet deadlines

• Strong organisational skills and attention to detail

• Experience working with labour unions or collective bargaining is preferred

• Knowledge of HR information systems and Microsoft Office applications