HR Generalist

About the Company

PT Luxfeline Global Technology is hiring on behalf of our client, a fast-growing e-commerce company based in North Jakarta. As their business and team expand, they are looking for an HR Generalist who doesn't just run HR processes but sees where the company's people and culture need to go next.

About the Role

You'll be the go-to person for all things HR, from recruitment and onboarding to employee relations and policy. More importantly, you'll help shape how HR supports the company's growth in a fast-moving e-commerce environment. Our client wants someone who looks ahead, spots gaps before they become problems, and turns ideas into practical systems.

Responsibilities

• Manage the full recruitment cycle across teams such as operations, warehouse, customer service, marketing, and office roles

• Handle high-volume hiring during growth periods and peak seasons

• Run onboarding and offboarding processes

• Handle employee relations and maintain a healthy work environment

• Administer payroll inputs, attendance, shifts, leave, and BPJS / benefits

• Develop, update, and enforce company policies in line with labor regulations

• Support performance reviews and employee development programs

• Analyze HR data (turnover, engagement, time-to-hire) and propose improvements

• Contribute ideas on culture, retention, and workforce planning as the company scales

Requirements

• Bachelor's degree in Psychology, Management, Law, or a related field

• 3–5 years of experience as an HR Generalist or similar role

• Solid understanding of Indonesian labor law (UU Ketenagakerjaan), including PKWT/PKWTT and shift arrangements

• Strong vision for the HR function: able to explain how HR helps a business grow, not just how it operates day to day

• Strategic and proactive mindset with a track record of initiating improvements

• Able to balance big-picture thinking with attention to detail

• Comfortable working in a fast-paced, changing environment

• Excellent communication and interpersonal skills

• High integrity and discretion with confidential information

• Comfortable with HRIS tools and Google Workspace / MS Office

• Willing to work in North Jakarta

Nice to Have

• Experience in e-commerce, retail, or logistics companies

• Experience with high-volume or operational hiring

• Experience building HR systems or policies from scratch