Head of Product Development

About Haven Foods

Haven Foods is an Indonesian exporter of premium shrimp products. We supply cooked shrimp, raw shrimp, seasoned shrimp, and bakeable shrimp in metal trays to international buyers, with packaging built to a premium retail standard. We’re looking for someone who loves the details behind a great product, from the spec sheet to the nutrition panel to the sample that lands on a buyer’s desk.

The Role

You will be the engine that keeps our product development, packaging, and sampling processes running smoothly. You will wear many hats, bridging the gap between our R&D team, packaging partners, and logistics providers.

This is a hands-on role. You will own the details yourself as well as delegate them.

Key Responsibilities

Product Development and Innovation

• Collaborate with the R&D team to brainstorm and develop new product concepts

• Source innovative packaging materials suited to seafood products and execute related R&D

• Maintain and update project priorities and statuses across the development pipeline

• Oversee the shipment of product samples and coordinate delivery materials using third party couriers

• Request, coordinate, and track samples with our packing facilities and external partners.

• Create detailed sample specifications and ensure physical sample fittings are accurate at our offline facilities.

• Keep the sample tracking systems updated and organized.

Packaging and Artwork Coordination

• Partner with our design team to coordinate packaging artwork across all product lines

• Ensure all designs are accurate, including nutrition facts and ingredient lists

Quality, Compliance, and Documentation

• Calculate and verify nutrition panels in coordination with the team

• Create new product specifications and update existing ones

• Manage quality feedback from partners and ensure issues are resolved

• Capture and maintain accurate pricing data

Cross-Functional Support

• Input and manage content for the product catalog.

• Handle occasional office management tasks, including ordering supplies or machinery.

Requirements

• Fluent, professional English, written and spoken. Our buyers, partners, and technical documents are all in English. All interviews are conducted in English.

• 3+ years in product development, R&D, or technical project coordination in manufactured food or beverage

• Hands-on experience with product specifications and nutrition panels. You’ve created or maintained them yourself, not just read them.

• Bachelor’s degree in Food Technology, Fisheries Processing Technology, Industrial Engineering, Supply Chain, or a related field (equivalent hands-on food manufacturing experience is also considered)

• Strong Excel skills and experience with Trello or Notion

• Detail-oriented and organized, with the ability to manage multiple projects and deadlines at once

• This role is based on-site in Surabaya. Relocation support is not provided.