Head of Insurance & Corporate Administration

Responsibilities:

• Oversee the complete insurance claims management process, including verification, assessment, and processing of claims from various insurance providers

• Develop and implement insurance policies, procedures, and protocols that comply with industry regulations and best practices

• Manage relationships with insurance companies, brokers, and corporate clients to ensure optimal coverage and timely claims resolution

• Coordinate the insurance and corporate administration team, providing guidance, and performance management

• Monitor insurance claim trends, identify discrepancies, and implement process improvements to enhance efficiency and accuracy

• Ensure all claims documentation is accurate, complete, and filed in accordance with regulatory requirements

• Liaise with hospital departments to gather necessary information for claims processing and resolution

• Maintain comprehensive records and generate regular reports on claims performance, insurance statistics, and administrative metrics

• Stay current with changes in insurance regulations, healthcare policies, and industry standards to ensure compliance
  

Qualifications:

• Must hold a Medical Doctor (MD) degree

• Minimum 10-15 years of experience in insurance claims management, preferably within the healthcare or hospital sector

• Comprehensive knowledge of insurance claim processes, documentation requirements, and regulatory compliance standards

• Strong understanding of corporate administration, contract management, and business operations

• Demonstrated leadership experience with the ability to manage and develop a team effectively

• Excellent analytical and problem-solving skills with attention to detail and accuracy

• Knowledge of Indonesian healthcare regulations and insurance industry standards is preferred