English Customer Services - Surakarta & Yogyakarta Placement

Job Descriptions:

• Respond to customer inquiries via live chat, email, and phone in a timely and professional manner.
• Assist customers with inquiries, concerns, complaints, and service-related issues.
• Provide accurate information and effective solutions while maintaining a positive customer experience.
• Handle multiple customer conversations simultaneously with strong communication, typing, and problem-solving skills.
• Escalate complex issues to the appropriate team and maintain accurate documentation of customer interactions.