Employee Relation Supervisor

About the role

Manage end-to-end people processes (hiring, onboarding, capability improvement, offboarding) for third-party labour. Oversee general facilities management and ensure plant facilities compliance. Supervise a GA taskforce and asset management for the perimeter with full end-to-end service coverage.

Key responsibilities

• Manage end-to-end people processes (hiring, onboarding, capability improvement, offboarding) for third-party labour across all departments

• Lead capability improvement programs for third-party workers through training initiatives to build a robust talent pipeline for permanent positions and multi-skilled operators

• Monitor and manage general facilities (canteen, locker rooms, parking, sports field, music & gym, training room, supplemental meals, office supplies) to ensure fulfilment of management requirements and compliance with hygiene and quality standards

• Support implementation of engagement activities to maintain and improve employee satisfaction

• Ensure plant facilities compliance, including PBB, IMB, and third-party worker registration

• Supervise budget management and payment processes for supplemental meals, utilities (water, electricity, gas), third-party labor costs, and compliance-related fees

• Supervise GA taskforce (drivers, receptionists, cleaners and gardeners, helpers, security) covering a total area of 19 acres

• Oversee asset management for the perimeter and conduct full end-to-end service coverage supporting asset services (workplace infrastructure, reception, housekeeping, signage)

• Maintain vendor relationships, manage contracts, ensure timely payments, and monitor performance

• Handle escalations and complaints on behalf of the company and create, develop, and implement related work systems, procurement procedures, and maintenance

Requirements

• Minimum bachelor's degree from any major

• 2-3 years working experience in Human Resources & General Affairs in a FMCG company

• Strong drive & high energy (get jobs done attitude), hands on, independent and proactive

• Strong analytical thinking and passionate for results