Data & Process Manager

About the role

Based in Jakarta, the Data & Process Manager leads the procurement data and process governance function. This role ensures high data integrity in the ERP system (Microsoft Dynamics 365), oversees vendor/item master data, drives cross-departmental process standardization, and manages relationships with ERP service providers. The Manager acts as a key bridge between Supply Chain, Operations, Finance, Sales, HSE, and Transformation teams to drive operational efficiency through continuous improvement and automated reporting.

Key responsibilities

• Direct the Data Management Officer to maintain accurate, complete, and timely procurement master data in the ERP (items, catalog prices, vendor records)

• Ensure strict validation and authorization workflows for all new item/vendor creations and data updates

• Resolve data discrepancies in coordination with Procurement, Finance, and IT/ERP teams

• Develop, automate, and maintain procurement reporting, Power BI dashboards, and operational KPIs to support executive decision-making

• Act as the central reference point for formalizing, mapping, and continuously improving company-wide business processes across all departments

• Develop, review, and maintain procurement Standard Operating Procedures (SOPs) and work instructions

• Partner with the HSE Document Controller to ensure updated processes comply with ISO standards and are communicated effectively to end-users

• Actively participate in continuous improvement and digital transformation projects focused on driving operational efficiency across the company

• Lead the shift toward process automation by converting manual workflows into automated tools, developing automated KPI dashboards (e.g., Power BI), and tracking operational performance metrics in real time

• Serve as the main point of contact for external ERP Service Providers, supervising maintenance service level agreements (SLAs) and custom developments across all departments

About you

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Information Systems, Business, or a related field

• Minimum 5 years of experience in Procurement, Supply Chain, Data Analytics, Business Process Engineering, or ERP management roles (D365 knowledge strongly preferred)

• Strong familiarity with ERP systems (Microsoft Dynamics 365 preferred)

• Advanced Excel skills

• Proficiency in Power BI or similar BI tools

• Proven capability in drafting SOPs and process mapping

• Strong analytical and problem-solving skills

• Excellent cross-functional stakeholder management