Data Center Facility Engineer

Roles & Responsibilities:

• 24 shift duty at Client’s Data center  Data Center space, 5000m² (Including Data Hall, NOC room, Meeting Room, Staging room, Storage Room, BCP room, Loading bay, etc.)

• Ensuring availability for Client to log Incidents, Problems, Change Requests and Service Requests by phone or email 24 hours per day, 365 days a year.

• Monitor for the availability of facility and equipment items within a 24/7 Service Calendar.

• Assist Assistant DC Manager / DC Facility Supervisor to manage day to day FM operations of accounts.

• Ensure fulfilment of scheduled commitments for FM teams.

• Ensure good planning and execution of service schedules.

• Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies.

• Manage Staff deployment and attendance administration.

• Motivate site staff and ensure safe & conducive work environment.

• Manage customers’ expectation and deliverables, and establish rapport for long term customer relationship.

• Manage onsite vendors and ensure timely and quality work.

• Provides solution proposals to clients for issues encountered onsite.

• Provide support to other FM site Teams for any emergency situation.

• Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives and operational processes.

• Responsible for FM Quotation submission and obtain of Vendor quotation.

• Ensure tool box / daily ops meeting to be conducted c/w MOM.

• To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report.

• Review and provide close support to the onsite team to generate the Lifecycle replacement program, create opportunities to meet sales revenue targets.

• Any other duties assigned by Manager (FM)/ DC Facility Supervisor.

What will make you successful:

• Candidate must possess at Diploma or Bachelor’s degree in Engineering, Electronics, or a related field.

• Required language(s): Bahasa Indonesia, English.

• Minimum of 2 years of experience as a maintenance or technician on building facilities or data center environment.

• Proficiency in diagnosing and troubleshooting issues.

• Independent and possess initiative.

• Good communication and interpersonal skills.

• Willing to be placed at the project site.

• Willing to work on shifts.