Customer Service Manager Structural Component - Bogor - WFO (ID: 713719)

Job Descriptions:

• Build and lead a world class Customer Service TeamBe the Customer Service Excellence Ambassador

• Governance and Performance Measure

• People Development 

• Key customer relationship building (where applicable)

• Health, Safety & Environmental Participations

Job Requirements:

• 7+ years in similar position or 3 years in the garment business

• Extensive experiencing of managing operational customer service teams

• Strong strategic and customer focus with a clear understanding of the wider issues impacting the relevant markets.

• Demonstrate ability to motivate and communicate with others at all levels

• Able to adapt and succeed in a changing environment

• Evidence of well-developed leadership skills.

• Work effectively with all peers and key stakeholders of Commercial and Finance, Marketing, Operations to negotiate and influence customer improvements

• Demonstrate forward-thinking and be visionary of future customer service

• Fluent in English