Customer Service – Customs Clearance

Requirements:

• Bachelor’s Degree, preferably in Sea Transportation Management or a related field.

• Minimum 1–2 years of experience in a Global Freight Forwarding company, particularly in handling Customs Clearance and Customer Service.

• Strong understanding of Customs Clearance procedures, import/export regulations, and familiar with the CEISA 4.0 system.

• Proficient in handling customs clearance documentation (e.g., PIB, PEB, Bill of Lading, Packing List, Invoice, and relevant import/export permits).

• Proficient in operating Microsoft Office (Excel, Word, PowerPoint).

• Good communication, interpersonal, and customer-handling skills with strong attention to detail.

• Fluent in English is a must.

• Willing to be placed in Sunter, North Jakarta.