Country Manager - Indonesia

About the role

Oversee and manage the overall day-to-day operations and business execution of CryptoBilis Indonesia. Drive commercial activities, business growth, and execution of company strategies in the Indonesian market.

Key responsibilities

• Manage and lead the local team to ensure operational efficiency, productivity, and strong performance

• Ensure excellent customer experience and service quality across all customer touchpoints

• Oversee inventory management, order processing, fulfilment, and stock availability

• Manage marketplace and retail operations, including day-to-day performance and operational requirements

• Coordinate compliance, import processes, documentation, and regulatory requirements in Indonesia

• Manage and coordinate relationships with vendors, suppliers, and other business partners

• Handle finance and operational administration, including documentation, reporting, and coordination of financial matters

• Coordinate cross-functional activities with regional and head-office teams to ensure smooth business execution

• Monitor operational performance, identify areas for improvement, and implement solutions to enhance efficiency

• Support business expansion and new initiatives to strengthen the company's market presence in Indonesia

About you

• Bachelor's degree in Business Administration, Management, Operations, Finance, or a related field

• Minimum 5 years of relevant experience in business operations, retail, e-commerce, commercial, or general management

• Proven experience in managing teams and overseeing end-to-end business operations

• Strong understanding of crypto currency, e-commerce, marketplace, retail, inventory, and fulfilment operations

• Experience in import, logistics, compliance, or regulatory coordination is highly preferred

• Good understanding of finance and operational administration, including budgeting, invoicing, reporting, and documentation

• Strong vendor and stakeholder management skills with the ability to negotiate and maintain effective business relationships

• Excellent organizational, problem-solving, and decision-making skills

• Strong communication and interpersonal skills, with the ability to work effectively with local, regional, and head-office teams

• Proficiency in Bahasa Indonesia and English, both written and spoken