Corporate Reservation Manager

Corporate Reservation Manager

Placement : The Balé - Nusa Dua

About The Balé Nusa Dua:

The Balé Nusa Dua, a luxury boutique resort managed by Lifestyle Retreats, is part of a collection of distinctive hospitality destinations committed to delivering exceptional service and creating memorable guest experiences.

Qualifications:

• Minimum 3–5 years of experience in hotel reservations, including proven supervisory or managerial experience, preferably within luxury villas, boutique hotels, or multi-property hospitality operations.

• Strong leadership and people management skills, with the ability to lead, motivate, coach, and develop the reservations team.

• Strong understanding of reservation procedures, room inventory, rate structures and conditions, distribution channels, and OTA management.

• Proficient in hotel PMS platforms, with experience in VHP and/or GuestPro considered an advantage, as well as familiarity with Channel Managers and OTA extranets.

• Strong analytical, organizational, and problem-solving skills, with the ability to prioritize workloads, improve workflows, manage competing operational demands, and maintain consistent standards across multiple properties.

• Ability to monitor team performance, ensure compliance with established SOPs, and drive continuous operational improvement.

• Excellent communication and interpersonal skills, with the ability to coordinate effectively with property teams and corporate stakeholders.

• Fluent in English, both written and spoken. Additional languages are an advantage.

• Highly detail-oriented, proactive, and results-driven, with a passion for hospitality excellence and continuous improvement.

If you are a passionate and creative individual looking to contribute to the success of a dynamic hospitality company, we invite you to apply for this exciting opportunity. Join Lifestyle Retreats and be part of a team dedicated to redefining luxury and creating unforgettable experiences for our guests.