Commercial Operations Officer

Role Overview

The Commercial Operations Officer will primarily focus on managing and coordinating the Company's contract, tender, proposal and related legal and compliance processes while providing management and business support during periods of lower tender and commercial activity. The role will work closely with management, clients, external advisors and other stakeholders to ensure that commercial and contractual matters are handled accurately, efficiently and on a timely basis.

Requirement:

• Bachelor's degree in Law, Business, Finance, Management or a related field.

• 2–4 years of relevant experience in commercial operations, contract management, tender/proposal management, procurement, legal support, project administration or a similar role.

• Good understanding of commercial contracts, documentation and contract administration.

• Familiarity with tender, bidding and procurement processes is preferred.

• Strong organizational, time-management and attention-to-detail skills, with the ability to manage multiple priorities and deadlines.

• Excellent English communication skills, both written and verbal.

• Strong stakeholder management and interpersonal skills, with the ability to coordinate effectively with clients, management, external advisors and internal teams.

• Proactive, resourceful and persistent in following up on matters and driving issues toward resolution.

• Able to exercise good judgment when handling confidential, commercially sensitive and time-critical information.

• Comfortable working in a fast-paced professional-services environment with changing priorities.

What You'll be Doing:

1. Contract & Commercial Management

• Prepare, review, maintain and coordinate execution of company agreements, including engagement letters, service agreements, NDAs and client/vendor contracts.

• Monitor contractual terms, obligations, validity periods, renewals and outstanding commercial matters.

• Support commercial discussions and negotiations by coordinating relevant documentation, information and internal inputs.

• Coordinate engagement closing requirements, including client acceptance, BAST or equivalent documentation, invoicing and collection support.

• Maintain accurate and organized contract and commercial records.

2. Tender & Proposal Management

• Coordinate end-to-end tender and proposal processes, including RFP/RFQ review, registration, prequalification and submission.

• Review tender requirements, terms and conditions, and identify contractual, commercial or administrative matters requiring clarification or escalation.

• Coordinate inputs and supporting documents from relevant teams to ensure complete, accurate and timely submissions.

• Manage tender templates, documentation and submission timelines, including follow-ups and client clarifications.

• Support commercial negotiations and other processes related to tenders and proposals.

3. Legal, Risk & Compliance Support

• Review contractual, legal and regulatory requirements relevant to client engagements, vendors and business activities.

• Conduct legal and regulatory research and identify potential legal, commercial and operational risks for management or external counsel.

• Coordinate with external legal counsel and professional advisors on relevant matters.

• Ensure contracts and related processes are aligned with company interests, internal policies and applicable requirements.

• Maintain confidentiality of client, transaction and company information and support improvements to contract, compliance and business processes.

4. Management & Business Support

• Coordinate management meetings, schedules, correspondence, and other business arrangements.

• Prepare and coordinate meeting materials, presentations, proposals and business correspondence.

• Track and follow up on action items across internal and external stakeholders.

• Provide administrative and coordination support to management and the broader team, particularly during periods of lower tender and commercial activity.

• Support other business initiatives and administrative matters as required by the Company.