Business Excellence Senior Officer

Requirement:

• Bachelor’s degree in any major from a reputable local or international university (preferably Industrial Engineering or IT-related background).

• Minimum of 2 years of experience in business excellence or operational excellence.

• Strong communication, analytical, and problem-solving skills.

• Proficient in data analysis, process mapping, and project management.

• Advanced proficiency in spreadsheets and BI tools (Google Data Studio, Power BI, Superset, etc.).

• Experienced in driving operational excellence initiatives (e.g., Six Sigma, Lean) and collaborating with cross-functional teams to ensure successful implementation.

• Advanced skills in Microsoft Office / Cloud Office (Word/Google Docs, Excel/Google Sheets, PowerPoint/Google Slides).

Responsibilities:

• Develop analytical frameworks to execute strategic business processes and resolve operational issues.

• Improve business processes through process mapping and automation of previously manual administrative tasks.

• Conduct Time Motion Studies to enhance team productivity.

• Develop and maintain SOPs, manuals, training materials, and dashboards.

• Troubleshoot and resolve issues related to tools or data used internally.

• Align and coordinate with stakeholders across the company on existing projects or initiatives.

• Create dashboards to visualize and monitor required data.

• Analyze operational data to improve processes and efficiency.

• Execute specific projects related to their area of expertise.

• Maintain the confidentiality of company information and data.

• Apply information security policies, procedures, and principles in carrying out duties and responsibilities.

• Perform tasks and assignments as directed by the supervisor.