Business Digitalization Specialist

Company Description : Charged Indonesia is a mission-driven company focused on accelerating the adoption of sustainable mobility. Operating as a beneficial corporation, Charged aligns profit with purpose by upholding high standards of social and environmental performance, transparency, and accountability. The company is committed to balancing economic growth with the wellbeing of its stakeholders, including team members, customers, partners, suppliers, communities, and the environment. Charged offers an opportunity for individuals who are passionate about sustainability and innovation to contribute to a high-impact journey in the regional mobility sector.

To further strengthen inclusivity, Charged could consider emphasizing its commitment to providing equal employment opportunities persons with disabilities.

Role and Responsibilities

• Manage and deliver internal IT and digitalization projects end-to-end, from planning through deployment.

• Familiar with SDLC and delivery Methodologies (waterfall and agile/scrum) - able to choose and apply the right approach per project

• Maintain web-based internal systems and integrations across company platforms (ERP, operational, and business systems).

• Build and maintain data pipelines and analytics to support operational and business reporting.

• Maintain AI/automation solutions that improve internal processes and customer-facing services.

• Coordinate with internal teams and external vendors/developers to deliver technical solutions.

• Administer IT systems and Microsoft 365, including user access lifecycle and technical support.

Qualifications

• Candidates should possess strong Analytical Skills to interpret data, evaluate processes, and propose effective digital solutions.

• Candidates should possess Business and Business Planning skills to understand operational needs, set objectives, and support strategic digital initiatives.

• Candidates should possess Communication and Customer Service skills to collaborate with stakeholders and improve customer-centered digital experiences.

• Experience with process mapping, workflow optimization, or digital transformation projects is highly beneficial.

• Familiarity with business software tools (e.g., ERP, CRM, project management platforms) and basic data analysis is an advantage.

• Bachelor’s degree in Business, Management, Industrial Engineering, Information Systems, or a related field is preferred.

• Ability to work on-site in Tangerang, manage multiple priorities, and collaborate in a diverse, mission-driven team environment.