Billing Staff (order purchase)

About the role

We are looking for a detail-oriented Billing Staff to handle the preparation, checking, and delivery of billing documents to customers. You will make sure every document is accurate, complete, and sent on schedule, while keeping records organized and ready for audit. You will also work with several internal teams to resolve document issues and keep the billing process running smoothly.

Key responsibilities

• Prepare and send invoices and supporting documents to customers according to agreed deadlines

• Review document accuracy and completeness before dispatch to prevent errors and rejections

• Maintain organized filing and tracking records for all submitted documents

• Flag delays, discrepancies, or missing documents, and escalate them to the relevant teams

• Coordinate with internal departments to follow up on and resolve document issues quickly

• Organize and archive documents to support internal and external audits, in line with company policy and regulations

• Prepare regular reports on submission status, outstanding issues, and their resolution

• Contribute ideas to make the document flow faster, more accurate, and more efficient

About you

• Bachelor's degree in Accounting or relevant

• Minimum 1-3 years of experience in document control or billing administration (e.g., PO, GR, invoice handling)

• Proficient in Microsoft Excel

• Proficiency English Working

• Strong communication and teamwork skills

• Well-organized, with good time management and the ability to meet deadlines under pressure

• Analytical mindset and a proactive approach to problem-solving