Assistant - IT Support

Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.

• Install, configure, and maintain IT equipment (PCs, laptops, printers, network devices, etc.).

• Troubleshoot system errors and escalate complex problems when necessary.

• Support ERP systems and other manufacturing-related applications.

• Maintain IT asset inventory and ensure proper documentation.

• Assist in data backup, recovery, and system security monitoring.

• Coordinate with vendors for IT services and maintenance.

Qualifications:

• Diploma/bachelor’s degree in information technology, Computer Science, or related field.

• Minimum 2 years of experience in IT support (preferably in manufacturing/garment industry).

• Strong knowledge of Windows OS, networking, and basic server management.

• Familiarity with ERP systems is an advantage.

• Problem-solving skills with a customer-service mindset.

What We Offer:

• Competitive salary and benefits.

• Opportunities for career growth and development.

• A supportive work environment in a leading garment manufacturing company.