Administrative & Customer Support Specialist

Our Core Values

• Self-Starter: Take initiative and actively drive your work forward with ownership and enthusiasm.

• Ideal-Driven: Start with the ideal outcome in mind and work backwards to find the best solutions.

• Positive in Challenges: Approach difficulties with a positive mindset, seeing them as opportunities to grow.

Our Main Business

• Software development

• Office leasing brokerage

• Online platform for flexible offices (e.g. virtual offices and serviced offices)

* Virtual Office: A business address service without a physical workspace.
* Serviced Office: A fully furnished private office with essential facilities and business services.

Responsibilities

• Handle daily administrative tasks and data entry.

• Manage documents, records, and internal administrative processes.

• Respond to customer inquiries via phone, email, and WhatsApp.

• Provide customer support and follow up on customer requests.

• Follow up with customers to ensure customer satisfaction.
  

Requirements

• No prior experience required; fresh graduates are welcome!

• Good communication and interpersonal skills.

• Basic computer skills and proficiency in Microsoft Office or Google Workspace.

• Willingness to learn and able to work independently.

• Good written English skills; spoken English is not required.

Location

• Jl. Magelang, Kota Yogyakarta (Near Tegalrejo Police Station)

Working Hours

• Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break)

About us

We, Takeya Consulting were established in 2000 as a property agent for Japanese expatriates. Now, we have expanded our business into several sectors.

• Property Agency

• Property Management

• Software Development