Administration

About Us

Bali Baby Hire is a leading baby and children’s equipment rental company in Bali, helping families enjoy safer, easier and more comfortable holidays since 2008.

We provide quality baby and children’s equipment hire, airport transfers with child car seats, babysitting services, pool safety fencing, and a range of other family services for travellers from around the world.

We are currently looking for an organised, proactive and detail-oriented person to join our office team as an Administration & Scheduling Coordinator.

About the Role

This is a busy and varied office-based role where you will be responsible for coordinating bookings and helping ensure our daily operations run smoothly.

You will communicate with international customers, hotels, villas, drivers, babysitters and our delivery team to ensure every booking is accurately scheduled and carried out successfully.

Every day brings different challenges, making this role ideal for someone who enjoys being organised, solving problems and working in a fast-paced environment.

Key Responsibilities

• Accurately process new bookings using the company booking system.

• Schedule deliveries, collections, airport transfers and babysitting services.

• Coordinate with drivers, the delivery team and other team members regarding daily schedules.

• Respond to customer enquiries via email and WhatsApp.

• Communicate with hotels, villas and local vendors throughout Bali.

• Prepare invoices and process customer payments.

• Update booking schedules and communicate any changes to the operations team.

• Maintain accurate customer and booking information.

• Assist with general office administration and day-to-day operational tasks.

• Work closely with the entire team to ensure operations run smoothly.

Qualifications

We are looking for someone who:

• Is highly organised and has excellent attention to detail.

• Can manage multiple tasks and changing priorities at the same time.

• Can communicate well in English, both written and spoken.

• Is friendly, professional and takes initiative.

• Can think quickly and solve problems.

• Is comfortable using computers and able to learn new software quickly.

• Is honest, disciplined and reliable.

• Can work both independently and as part of a team.

Skills & Experience

Preferred, but not essential:

• Previous experience in administration or scheduling.

• Experience in tourism, hospitality or logistics.

• Experience using booking or reservation systems.

• Familiarity with Microsoft Office or Google Workspace.

• Experience using WhatsApp Business is an advantage.

Full training will be provided to the successful candidate.

Fresh Graduates Are Very Welcome to Apply!

If you have good English skills, enjoy working as part of a team, are organised, willing to learn and have a positive attitude, we would love to hear from you.

We believe that attitude and willingness to learn are more important than experience. Full training will be provided to the right candidate.

Why Join Bali Baby Hire?

• Join Bali’s number one baby and children’s equipment rental company.

• Be part of a friendly, supportive and close-knit team.

• Full training and ongoing support.

• Full-time position with opportunities for growth.

• Varied work where every day is different.

• Opportunity to grow with a continually expanding company.

If you’re looking for a challenging and enjoyable role and would like to play an important part in helping families from around the world enjoy their holidays in Bali, we’d love to meet you!