Admin Staff (Product Category - Imported)

Key responsibilities

• Manage and maintain accurate records and documentation for imported product inventory, including receipts, shipments, and stock levels

• Coordinate with suppliers, customs clearance agents, and logistics providers to ensure timely delivery of imported products

• Process and verify import documentation, invoices, and related paperwork to ensure compliance with regulatory requirements

• Maintain product category databases and ensure data accuracy across all administrative systems

• Prepare and compile reports on imported product performance, stock movements, and category metrics for management review

• Support the merchandising team with administrative tasks related to product placement, pricing, and promotions

• Liaise between internal departments and external stakeholders to facilitate smooth operations and resolve administrative issues

• Assist with vendor management and communication regarding product quality, delivery schedules, and compliance matters

• Monitor and track import schedules and alert relevant teams to potential delays or issues

What we're looking for

• Proven experience working in retail administration, merchandising support, or similar roles within the retail and consumer products industry

• Strong organisational and administrative skills with meticulous attention to detail

• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and experience with inventory or retail management systems

• Knowledge of import/export procedures, customs documentation, and regulatory compliance

• Excellent communication and interpersonal skills with the ability to liaise effectively with multiple stakeholders

• Ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced retail environment

• Strong problem-solving capabilities and a proactive approach to identifying and resolving administrative challenges

• Fluency in English and Indonesian (both written and verbal)

• Previous experience with imported product categories or international supply chain management is preferred

• Familiarity with retail point-of-sale systems and merchandising concepts is advantageous

What we offer

At Retail Orang Tua Group, we are committed to creating a supportive and rewarding workplace for our employees. We offer:

• Competitive salary and benefits package commensurate with experience

• Career development opportunities within a dynamic and growing retail organisation

• A collaborative work environment that values teamwork and professional growth

• Access to training and development programmes to enhance your skills and knowledge

• Health and wellness benefits to support your wellbeing

• A diverse and inclusive workplace culture where your contributions are recognised and valued

About us

Retail Orang Tua Group is a leading retail and consumer products company committed to delivering quality merchandise and exceptional customer experiences. With a focus on imported product categories and comprehensive merchandising solutions, we have established ourselves as a trusted name in the retail sector. Our mission is to provide customers with access to premium imported products whilst maintaining operational excellence and fostering a workplace culture that values integrity, collaboration, and continuous improvement. We are proud of our team and our commitment to supporting employee development and wellbeing.

Apply now

If you meet the above requirements and are interested in joining our team, please submit your CV and a cover letter detailing your relevant experience to our recruitment team. We look forward to hearing from you.