Account Manager

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with existing clients to drive customer satisfaction, retention, and long-term business growth.

• Sales & Business Development: Identify new business opportunities, develop sales strategies, and achieve assigned sales targets.

• Commercial Negotiation: Prepare quotations, negotiate pricing and commercial terms, and follow up on sales opportunities.

• Sales Process Management: Manage the sales cycle from lead identification and opportunity development through proposal submission, negotiation, and deal closure.

• Project Coordination: Coordinate with internal teams to monitor project delivery, ensuring timelines, requirements, and quality standards are met.

• Sales Administration: Manage sales documentation, quotations, invoicing coordination, and accounts receivable (AR) follow-up.
  Reporting & Analysis: Monitor sales performance, maintain accurate CRM records, and provide regular updates on sales pipelines and business opportunities.

Qualifications

• Bachelor's degree in Business, Marketing, Management, or a related field.

• 1–2 years of experience in Sales or Account Management, preferably within the IT industry.

• Basic understanding of the sales process, sales pipeline management, and commercial negotiations.

• Strong communication, negotiation, presentation, and relationship-building skills.

• Familiarity with CRM tools and sales management systems.

• Analytical, solution-oriented, adaptable, and able to work in a fast-paced environment.

• Strong organizational skills with the ability to manage multiple clients and priorities.

• Able to collaborate effectively with cross-functional teams.

• Proficiency in Mandarin is an advantage.