Account Manager

About the role

We are looking for a proactive, creative, and target-driven Account Manager to manage, develop, and grow our corporate client portfolio. In this role, you will be responsible for building strong relationships with corporate clients, understanding their business and travel needs, identifying new business opportunities, and delivering effective travel solutions that create value for our clients. You will work closely with internal teams and external partners to ensure smooth service delivery while driving account growth, customer satisfaction, and commercial performance.

Key responsibilities

• Build and maintain strong relationships with corporate clients and ensure a high level of customer satisfaction.

• Understand client business needs, travel requirements, and challenges to provide relevant and effective travel solutions.

• Manage and grow existing accounts through upselling, cross-selling, account development, and new business opportunities.

• Develop and execute account strategies to achieve assigned sales, revenue, and account growth targets.

• Proactively identify opportunities within existing accounts and potential new clients.

• Develop creative solutions, initiatives, and account activities to strengthen client relationships and drive business growth.

• Prepare sales proposals, quotations, presentations, and other commercial documents based on client requirements.

• Prepare and maintain monthly account, sales, revenue, and activity reports.

• Manage and coordinate corporate agreements, including contract preparation, negotiation, renewal, amendments, and termination, in coordination with relevant internal and external stakeholders.

• Monitor account budgets, commercial terms, contract status, renewal schedules, and other key account activities.

About you

• Bachelor's degree in Management, Business, Marketing, Tourism, or a related field.

• Minimum 2 years of experience in Account Management, Sales, Business Development, or related roles.

• Experience in B2B or Corporate Travel is highly preferred.

• Experience managing corporate accounts, handling client relationships, or developing business opportunities is an advantage.

• Strong understanding of B2B sales, account management, and relationship management.

• Strong communication, negotiation, presentation, and interpersonal skills.

• Good analytical skills with the ability to understand client needs and identify business opportunities.

• Proactive, creative, and initiative-driven, with a strong sense of ownership.

• Target-oriented, persistent, and comfortable working under pressure.

• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.