Account Manager

About the role

We are seeking an Account Manager to join Edgelight Production in Jakarta on a casual basis. In this role, you will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and driving revenue growth. As an Account Manager, you will serve as the primary point of contact for our clients, understanding their needs and delivering tailored solutions that align with their business objectives. This position is integral to our sales operations and directly contributes to the company's growth and market reputation. This position will be paid based on commission per project revenue.

What you'll be doing

• Develop and maintain strong relationships with existing and prospective clients, acting as the principal liaison between the client and Edgelight Production and but not limited to its subsidiary

• Identify client needs and recommend appropriate products or services that address their specific requirements

• Manage the full sales cycle, from initial contact through contract negotiation and closure

• Prepare and deliver compelling proposals and presentations to clients, showcasing the value of our offerings

• Monitor account performance and track key metrics to ensure client satisfaction and revenue targets are met

• Collaborate with internal teams, including production and support, to ensure seamless service delivery and client success

• Conduct regular check-ins with clients to assess satisfaction levels and identify opportunities for upselling or cross-selling

• Maintain accurate and up-to-date records of all client interactions and transactions in our customer relationship management system

• Contribute to the achievement of sales targets and quarterly business objectives

What we're looking for

• Proven experience in account management or a related sales role within the production, media, or creative industries

• Demonstrated ability to build and maintain strong client relationships, with a track record of customer retention and satisfaction

• Excellent communication and negotiation skills, with the ability to articulate complex concepts clearly to diverse audiences

• Strong organisational and time management abilities, capable of managing multiple accounts simultaneously

• Results-driven mindset with a proven ability to meet or exceed sales targets and key performance indicators

• Proficiency in customer relationship management software and Microsoft Office Suite

• Fluency in Indonesian and English; additional languages are advantageous

• Problem-solving skills and the ability to think strategically about client needs and long-term account development

• Experience in the production or media sector would be highly valued, though equivalent sales experience in account management will be considered

About us
Edgelight Production and Reshwara Pictures is a dynamic and forward-thinking production company based in Jakarta, dedicated to delivering high-quality creative solutions to our clients. We specialise in developing innovative projects that engage audiences and drive business results for our partners. Our mission is to combine creative excellence with strategic insight, helping our clients achieve their objectives through compelling storytelling and production expertise. We pride ourselves on our collaborative approach, our talented team, and our commitment to delivering exceptional value to every client we work with.

Apply now
If you are an enthusiastic and results-oriented professional with a passion for account management and client success, we would love to hear from you. Please submit your resume, a cover letter outlining your relevant experience, and any portfolio examples demonstrating your account management achievements. Join Edgelight Production and help us continue to deliver outstanding service to our valued clients.