Waiter / Waitress (FOH)

About the role

Pesona Lounge Ubud, a modern restaurant and lounge, is looking for a Waiter / Waitress (FOH) who is warm, reliable, and passionate about hospitality.

Key responsibilities

• Welcome guests and provide attentive, professional service.

• Explain the menu, recommend dishes and drinks, and confidently upsell.

• Take accurate orders, operate the POS, and coordinate with the kitchen and bar.

• Follow service standards and communicate allergies or special requests clearly.

• Maintain cleanliness throughout the restaurant, including opening preparation and closing duties.

• Handle guest feedback professionally and support fellow team members.

About you

• Previous restaurant or hospitality experience preferred.

• Good spoken English; additional languages are an advantage.

• Friendly personality, strong communication skills, and a positive attitude.

• Reliable, punctual, well-groomed, and willing to learn.

• Comfortable working shifts, weekends, and public holidays.

• Able to work efficiently during busy service.

• Knowledge of cuisine is an advantage but is not required.