Travel manager

About the role

Travelingeropa group is seeking an experienced Travel Manager to join our dynamic team in South Tangerang, Banten. This is a full-time position that offers a strategic opportunity to lead and oversee travel operations, client relationships, and business development initiatives. As Travel Manager, you will be instrumental in driving customer satisfaction, optimising travel solutions, and contributing to the growth and success of our organisation within the competitive travel and tourism industry.

What you'll be doing

• Managing and coordinating travel arrangements for corporate and leisure clients, ensuring high-quality service delivery and customer satisfaction

• Developing and maintaining strong relationships with travel suppliers, airlines, hotels, and other hospitality partners to secure competitive rates and exclusive deals

• Overseeing the day-to-day operations of the travel department, including booking management, itinerary planning, and travel documentation

• Identifying new business opportunities and implementing strategies to expand the client base and increase revenue

• Handling client inquiries, resolving travel-related issues, and providing personalised travel consultation and recommendations

• Preparing travel proposals, quotations, and contracts tailored to client requirements and preferences

• Monitoring travel trends, destination updates, and industry developments to provide clients with current and relevant travel information

• Managing budgets and ensuring cost-effectiveness whilst maintaining service quality standards

• Training and supervising travel consultants and support staff to ensure consistent service excellence

• Maintaining accurate records and databases of client information, bookings, and travel preferences

What we're looking for

• Minimum 3-5 years of professional experience in travel management, travel consulting, or a related role within the travel and tourism industry

• Strong knowledge of travel booking systems, reservation platforms, and travel management software and worlwide visa

• Excellent communication and interpersonal skills with the ability to build and maintain professional relationships with clients and suppliers

• Proven track record of achieving sales targets and generating business growth through client acquisition and retention

• Comprehensive understanding of global travel destinations, visa requirements, travel documentation, and international travel regulations

• Strong organisational and time-management skills with the ability to handle multiple bookings and clients simultaneously

• Problem-solving abilities and a proactive approach to addressing travel challenges and client concerns

• Proficiency in Microsoft Office applications and travel management software systems

• Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field is preferred

• Fluency in English and Indonesian; additional language skills are advantageous

• Familiarity with corporate travel programmes and leisure travel packages is beneficial

What we offer

At Travelingeropa group, we are committed to creating a rewarding workplace where our employees can thrive and develop their careers. We offer a competitive compensation package including a base salary commensurate with experience and qualifications. Our benefits programme includes health insurance coverage, professional development opportunities, and access to industry training and certifications to enhance your expertise in the travel sector. We foster a collaborative and inclusive work environment that values innovation, teamwork, and continuous improvement. Employees benefit from opportunities to attend travel industry conferences, familiarise themselves with new destinations, and stay updated with the latest travel trends. We also provide flexible working arrangements where possible and encourage a healthy work-life balance to ensure employee wellbeing and job satisfaction.

About us

Travelingeropa group is a leading travel and tourism company dedicated to providing exceptional travel experiences and solutions to our diverse clientele. With a passion for exploration and a commitment to customer excellence, we specialise in creating bespoke travel itineraries, corporate travel management, and leisure travel packages. Our team of dedicated professionals is driven by a mission to transform travel dreams into reality whilst delivering outstanding value and service. We pride ourselves on our extensive destination knowledge, strong supplier relationships, and innovative approach to travel consulting. As a growing organisation within the hospitality and tourism sector, Travelingeropa group continues to expand its market presence and reputation for reliability, expertise, and customer-centric solutions.

Apply now

If you are a passionate travel professional with strong management capabilities and a commitment to exceptional customer service, we would like to hear from you. Please submit your curriculum vitae, a cover letter detailing your relevant experience, and any supporting documents to our recruitment team. Join Travelingeropa group and be part of a team that transforms travel experiences every day.