Telesales Supervisor

Job Descriptions:

• Responsible for overseeing and managing Telemarketing operational activities for a designated product line (MobilKu, MotorKu, New Bike, or Syariah Financing).

• Supervising and educating the Telemarketing team in executing product offerings based on Repeat Order (RO) consumer data or New Customer database (specifically for Syariah products).

• Ensuring all operational workflows strictly adhere to company SOPs, compliance standards, and prevailing policies.

• Driving and monitoring team execution to ensure the achievement of sales targets and performance standards.

Job Qualifications:

• Candidate must possess at least a Bachelor's Degree (S1) in any field.

• Minimum 2 years of working experience as a Supervisor/Team Lead in Telemarketing/Telesales (preferably in the multifinance or banking industry).

• Strong leadership, team management, and coaching capabilities.

• Excellent communication, negotiation, and interpersonal skills.

• Good understanding of multifinance business processes and sales workflows.

• Proficient in operating Microsoft Excel (for data tracking & reporting) and Google Workspace.

• Willing to be placed in Tangerang, Medan, Yogyakarta, or Kediri.